Privacy Policy

Privacy Policy (Global + GDPR + International Sales)

Privacy Policy

1. Overview

This Privacy Policy describes how [Brand Name] (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.

We are committed to protecting your privacy and processing personal data in accordance with applicable laws, including:

  • EU General Data Protection Regulation (GDPR)
  • UK data protection laws (if applicable)
  • Australian Privacy Principles
  • Applicable United States privacy laws

By using our website, you agree to this policy.

2. Information We Collect

Personal Information You Provide

We may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • Account login details
  • Measurement information (for custom garments)
  • Communications with us

Automatically Collected Information

We may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Website usage data
  • Cookies and tracking information

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Deliver products and services
  • Improve our website and services
  • Communicate with you
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Provide made-to-measure or personalized services

4. Legal Basis for Processing (GDPR — EU Users)

If you are in the European Economic Area, we process personal data based on:

  • Performance of a contract (order fulfilment)
  • Legal obligations
  • Legitimate business interests
  • Your consent (marketing, cookies)

5. Sharing Your Information

We may share information with:

  • Payment processors
  • Shipping providers
  • Technology service providers
  • Legal or regulatory authorities where required

We do not sell personal data.

6. International Data Transfers

Your data may be transferred and processed outside your country, including in Tanzania and other jurisdictions where our service providers operate.

We take reasonable steps to ensure appropriate safeguards are in place.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

EU residents also have the right to lodge complaints with a supervisory authority.

9. Security

We implement reasonable technical and organisational measures to protect personal information.

However, no online transmission is completely secure.

10. Third-Party Services

Our website may use third-party services (payment providers, analytics, shipping platforms). Their privacy policies govern their processing.

11. Children’s Privacy

Our services are not intended for individuals under 18.

12. Changes to This Policy

We may update this policy at any time. Changes take effect upon posting.